We publish the details of the business that operates the postemi.com website and the Postemi service in accordance with the information requirements of Section 4 of Hungarian Act CVIII of 2001 on certain issues of electronic commerce services and information society services (Ekertv.). Postemi is the international brand of the service that Kiss Industries offers in Hungary as Posty (posty.hu); both run on the same platform.
Contents
1.The provider
| Name of the provider | Kiss Industries |
|---|---|
| Legal form | Einzelfirma |
| Registered office and postal address | Sundgauerstrasse 5, CH-4055 Basel, Switzerland |
| UID (Swiss business identification number) | CHE-356.644.168 |
| Commercial register number | CH-270.1.021.210-1 |
| Registering authority | Handelsregisteramt des Kantons Basel-Stadt (Commercial Register Office of the Canton of Basel-Stadt) |
| Website | postemi.com (Posty: posty.hu) |
| Contact, customer service, complaints | [email protected] |
| Language of the contract and of communication | English |
2.EU representative under the GDPR
Under Article 27 of the General Data Protection Regulation (GDPR), the provider has designated the following Hungarian company as its representative in the European Union. In data protection matters the representative is the point of contact for data subjects and EU supervisory authorities; it is not a controller and not a data protection officer.
| Full company name | AGRO-TÚR Mezőgazdasági Termelő, Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság |
|---|---|
| Short name | AGRO-TÚR Kft. |
| Registered office and postal address | 5400 Mezőtúr, Felsőrészinyomás 105., Hungary |
| Company registration number | 16-09-001984 |
| Tax number | 10688003-2-16 |
| Company information | Nemzeti Cégtár (Hungarian National Company Register) |
3.Place of operation and applicable rules
The Postemi service is provided by a business with its registered office in Switzerland, in English, to users outside Hungary; the same service is provided in Hungarian, primarily to users in Hungary, under the Posty brand. The provider has no establishment in the European Union.
Since the service is directed at data subjects in the European Union, the GDPR applies to the processing of personal data under Article 3(2)(a) GDPR. Given its registered office in Switzerland, the provider is at the same time subject to the Swiss Federal Act on Data Protection (revDSG, FADP). The European Commission has recognized Switzerland as a third country ensuring an adequate level of protection, so no additional safeguards are needed for transferring personal data from the EU to the Swiss provider. Details are in the Privacy Policy, and the online withdrawal statement can be submitted on the Withdrawal page.
4.Hosting and infrastructure providers
The application servers and databases of the service run on servers in Germany; the uploaded media files and the content delivery for the website are provided by a separate provider:
| Servers, hosting | Hetzner Online GmbH Industriestr. 25, 91710 Gunzenhausen, Germany [email protected], hetzner.com |
|---|---|
| Media storage, CDN, DNS | Cloudflare, Inc. 101 Townsend St., San Francisco, CA 94107, United States cloudflare.com |
5.Complaints and dispute resolution
You can submit any question, objection or complaint about the service to [email protected] or to the postal address above. We investigate the complaint and, unless the law requires a shorter deadline, reply in writing, with reasons, within 30 days of receipt.
The European Commission's online dispute resolution (ODR) platform was closed on July 20, 2025, so complaints can no longer be submitted through it. A user who qualifies as a consumer may turn to the conciliation body (consumer dispute resolution body; in Hungary the békéltető testület) competent for their place of residence; since the provider is not a business established in the European Union, whether the procedure is conducted depends on the decision of the body concerned. The provider has not made a general declaration of submission to conciliation body proceedings, but is open to taking part in such a procedure voluntarily. The consumer is in all cases entitled to go to court; the applicable rules are set out in the Terms of Service.
For complaints related to data processing, the contact details of the competent supervisory authorities are set out in the Privacy Policy.
6.Related documents
The conditions for using Postemi are set out in the Terms of Service, and the processing of personal data in the Privacy Policy.