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Customer support

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Tell us what's going on, and we'll reply. On weekdays, usually within a day. You don't need an account, and a person will answer, not a bot.

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This might be quicker

We already have answers to the most common questions. Worth a look before you write.

If you'd rather email

The form goes to the same place, but if you prefer your own inbox, write to [email protected]. The Imprint has the provider details and the complaints process.